Farewell, Holly

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After 17 years of service, Holly Doyle has decided to retire. She has served customers from the front desk of our Bellows Falls office since July 22, 1997. Holly recalls how her career began at Cota & Cota. “I went home one night from my job at the bank and there was a note on the table that said ‘Sean Cota called, they are looking for a Customer Service Rep and if you are interested please call him.’  I had let a few people know that I was looking to change jobs, and I guess I told the right people.  I called Sean the next day and that was the beginning of my career at Cota & Cota.  My first day at work went so fast that I can hardly remember it.  I do remember that Salmon & Nostrand sent me a beautiful bouquet of flowers, wishing me the best.  After about two weeks, I said to myself, ‘what did I do?’, I was so confused with making out miscellaneous slips, running the register, getting the checks to add up.  I soon realized I had to forget the way I did things at the bank and switch gears.  My biggest boost was when Chris Cota would listen to some of my phone conversations, or conversations with walk-in customers and say, ‘good job Holly.’  The first time he said that, I knew I was going to be o.k.”

Holly-webIn her 17 years, Holly has seen pretty much everything from the front desk at Cota & Cota. “I think the funniest story I have to tell is the day one of my customers left and came back a few hours later to ask me if he had left his false teeth on my desk. Another day a customer called saying she was in her car and needed to pay for oil and get a delivery.  I asked her if she was out (meaning out of product) and she put me in my place by saying ‘what do you mean am I out, of course I am out, I told you I was in my car!'”

Holly loves children, and has enjoyed watching many of our employee’s children grow up. She often offers her babysitting services to help give the working parents of Cota & Cota a break – a gesture which is very much appreciated by the staff!

Holly and Dick, heheating oil propane plumbing installations cota & cota hvac a/cr husband of over 40 years, have two grown children, and two granddaughters, Julia and Brooke. Holly likes to cook, go to the movies, read, and do crafts, such as knitting and crocheting. She also loves to watch birds, and is passionate about animals. Holly plans to spend part of her retirement volunteering at a local Humane Society.

What’s next for Holly? “Dick and I have rented a condo in Florida for a month, so we are really looking forward to that trip.  We have a couple of rooms that we want to do over and I hope we can do it without killing each other…Looking forward to volunteering at a humane society.  I have lots of books to catch up on.  I really look forward to spending time with my husband!  We are starting to think about different places we would like to go. I feel privileged to have worked with so many great people.  It is true that Cota & Cota is family!  I have enjoyed all of the children and feel like every child’s grandmother.”

Holly, we wish you all the best in your new venture! We look forward to seeing your smiling face visiting the office.

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Saving $ is Simple!

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An annual tune up is a great way to cut your heating costs by up to 10%. In this energy market, an average sized home could save up to $350 annually! During a tune up, the technician will inspect your furnace for potential problems, which will save you the hassle and extra money associated with an emergency call.

At minimum, our Service Technicians will perform the following checklist:

  • Make sure all thermostats are in proper working order.
  • Brush and vacuum the heat exchanger.
  • Inspect and change air filters, oil filters, and strainers.
  • Change nozzle to prevent build-up.
  • Inspect the oil tank.
  • Perform an efficiency test.

Your furnace needs routine maintenance, much like your car. Don’t let it break down in the middle of the night due to a preventative measure. Call us to schedule your appointment today! (888) COTA-OIL…(888) 268-2645. You can also schedule service on our website, or call your local office.

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ALS Ice Bucket Challenge

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As the ALS Ice Bucket Challenge makes it’s way across the country, it is making the rounds at Cota & Cota as well. It has been quite amusing to watch our fellow co-workers participate for a great cause. Here are a few videos of employees who have accepted the challenge. Many of us contributed to Bill Otis’ challenge. I mean, who could resist supporting a guy who was willing to let Casey Cota dump an excavator bucket full of ice water on him? Thank you to all of the employees who have made donations so far. Check back for more videos!

 

 

 

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Salmon Hole Dash

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Eliza Gosselin, Jamaica Office: On Saturday July 26, 2014, I had the pleasure of taking part in the First Annual Salmon Hole Dash in Jamaica, Vermont with co-workers, David Moore, Harold Elliott, and Jaimi Russell. This event took place at the Jamaica State Park, located behind the village. The 5k was included with the Jamaica Old Home Days in order to promote healthy activities using local resources. All proceeds were donated to the Jamaica Fire Department.
As a child, I spent many summer days with my grandparents walking and swimming along these West River Trails. I was more than excited to participate with my family, friends and co-workers on what turned out to be a beautiful day. I highly recommend coming here to enjoy this beautiful village and everything it has to offer in and around it.

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Relay For Life!

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Melissa Smith (Brattleboro Office) ~ “I participated in the Relay for Life of Windham County held at the Brattleboro Union High School track field on June 27 and 28, walking for Team UNFIed for a Cure. We had a team of 15 members (adults and children). The theme for the 12 hour event was “Mardi Gras”.
It was very sobering to hear all of the opening words, and to stand next to one of the other participating teams silently sobbing as they spoke to open the event.  We started walking on the 3rd lap, as the first 2 were for open only for survivors and their caregivers-it made you see how directly impacted many people are by this disease.  There was one group next to us with an newly made sign, one person they were walking for unfortunately lost their life to this battle just 2 days before the event. To see all of the signs with pictures honoring lost loved ones and reading the many luminarys that lined the entire track (all being lit as the sun went down) was very moving.  I’m proud to report that our team raised over $3500. 

Although I had made donations in the past, this was my first year walking. It is something that i believe everyone should experience at least once in their life.  So many people are affected by this and so many struggle every day.”Brattleboro-Melissa_Smith-web

Jaimi Russell (Bellows Falls Office) ~ “On Saturday June 28 and Sunday June 29, I relayed for my aunt at Riverside Middle School in Springfield, VT.
Before last year, I had only heard of Relay for Life. When my dad and several friends participated in the event last year, I was able to come face to face with what it was about during the Opening Ceremony.
I listened as the chairperson gave her speech.  It was emotional, beautiful and moving all at the same time.  I stood there as I remembered my aunt (who my family had lost to brain and lung cancer), and her infectious smile and her giving heart.  As I stood there thinking about her and the tough battle she fought, I knew Relay for Life was an event I wanted to be a part of.  Shortly after, I formed a team, started recruiting team members and donations, and on Saturday the 28th, I found myself setting up our site at RMS with the rest of my awesome team members (including co-worker Harold Elliott), surrounded by 250+ more people who were all there to relay big!
By 5:30am on Sunday, our bodies were exhausted from being up for 24 hours straight, much to that of a cancer patient. Our team raised over $2,000 which was a small team of 8 (6 adults and 2 kids).”Springfield-Relay-Bag_web Springfield-Relay-Sole-Survivors2-web Springfield-Relay-Sole-Survivors-web

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Money Well Spent?

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We always say our bio-blended heating fuel burns cleaner than the competition, but where’s the proof? We are finally coming out of a long, cold winter where the average home burned more heating fuel than in previous years. Our technicians are out in the field tuning and servicing heating systems. As they go through the regular maintenance process of changing oil filters, strainers and nozzles, they are noticing some major differences in our customer’s heating systems. Let’s just say, the proof is in the photos!

 
dirty-air-filter_webThe photo on the left is a competitor’s oil filter and strainer. Before switching to Cota & Cota, this homeowner had been with their heating company for over 20 years. They were on an automatic fuel delivery plan, and had the heating system cleaned every year.

 

 

Cota-Oil_Filter_Strainer_webThis photo is of an oil filter and strainer from a long-term Cota & Cota customer. Why is it so clean? We use a soy based, bio-blended heating fuel. Each gallon of bio-blended fuel contains up to 5% renewable fuel. Our bio-blended heating oil contains special additives to help you get the maximum performance from your heating system. Once cycled through, the additives in our oil work to clean your fuel tank and heating system, which means you burn less fuel and save money in the process. 

 

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Your fuel purchase at Cota & Cota is money well spent. You can feel good knowing you are buying the best quality heating products on the market!

 

 

 

 

 

 

 

 

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Case Study

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I used to be one of the many homeowners who ask, “How much money will a new heating system really save me?” I bought my home in 2004. Over the next four years, it was suggested to me on numerous occasions to replace my old heating system. I worried about the cost of a brand new system, and if I could really afford it. I wondered if it was something I truly needed. Like my car, I always thought I would let it go until it couldn’t go any further. Finally, when my (approx.) 1,000 square foot home used over 800 gallons of oil in one heating season, I decided it was time. Not to mention, there was a new baby in the house and I didn’t want to take the chance of the heating system breaking down in the middle of the night – again! The American made System 2000 by Energy Kinetics came highly recommended, so I bought it. Honestly, I did not expect to notice too much of a difference. I just didn’t want to call for service every couple of months anymore. If I saved any money at all, I would have been happy. Boy, was I in for a surprise! The next heating season, my oil consumption was reduced to 545 gallons, which equated to around $950! Why did I wait so long? I was amazed, and let Energy Kinetics know how pleased I was. In 2010, they used my home in a case study. Click on the image below to view the findings.

~Deb Satterfield

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When is it time to think about purchasing a new heating system?
Your heating system is over 20 years old.
You are using more fuel to heat your home.
You are spending more on annual maintenance.

What are the next steps?
A free estimate! Fill out the form below and we will contact you. Ask your Cota Expert how much money YOU could be saving!

 

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Who is Ready For Spring?

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We sure are! What a long, cold winter it’s been. Bitter cold temperatures also brought an unexpected propane shortage, which led to price spikes in an already volatile market. I think it is fair to say that we are all feeling worn out and ready for spring!
Are you planning your spring cleaning to do list? While you are out cleaning the gutters and freshening up the yard, there are a few other chores that you may want to consider adding to your list:

1. Have your heating system tuned: An annual inspection is crucial to ensure your heating system is running at peak efficiency. The air filters should be changed regularly, and the chamber should be cleared of soot and debris. This will protect your furnace from becoming clogged and inoperable. It also protects you from costly service fees once a problem occurs.

2. Clean out the ducts: Having the ductwork cleaned can help prevent the growth of mold, and improves the overall air quality of your home. If you haven’t had the ducts inspected in a while, it is probably time to make an appointment to do so.

3. Change air conditioner filters: It is recommended that these be changed on a monthly basis. If filters are dirty or clogged, the unit becomes less efficient, resulting in higher electric bills.

4. Consider a programmable thermostat: Are you wasting money heating or cooling unused spaces? Consider installing a programmable thermostat, which can be set to accommodate your schedule. Some models even allow for smartphone access.

5. Get a free estimate on a new heating system: When is it time for an upgrade?

Your heating system is over 20 years old.
You are using more fuel to heat your home.
You are spending more on annual maintenance.
Click here to get started!

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30 Years at Cota & Cota!

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In January we celebrated three very special anniversaries at Cota & Cota. Randy Murray, Rod Miller and Lou Tomberg have all reached their 30th year of service! Talk about service – we are honored to offer our customers a combined 90 years of experience through just three employees!

As a token of appreciation, the Cota Family is sending each of them (and a guest) to opening day of the 2014 Boston Red Sox season to welcome in the World Series Champs! Thanks, Randy, Rod and Lou for being solid examples of conscientious, caring co-workers. It is much appreciated!

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Lou Tomberg, Service Dispatch Manager

 

 

 

 

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Rod Miller, Plumbing Manager

 

 

 

 

Murray,-Randy-&-Pam-webRandy Murray, Plumber

 

 

 

 

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